Privacy Policy

1. Introduction

Bach Loc Hung ("we," "us," or "our") provides AI-driven data analysis and decision optimization tools for freelancers and solo investors. We are committed to protecting the privacy and security of the personal information we handle. This policy describes the types of information we may collect, how we use it, who we share it with, and the choices available to you.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, password, and billing details provided when you register for an account.
• Usage data: information about how you interact with our platform, including pages visited, features used, and session duration.
• Content you provide: data, files, or datasets you upload or input for analysis purposes.
• Technical data: IP address, browser type, device identifiers, and operating system, typically collected automatically through cookies and similar technologies.
• Communications: information you provide when contacting our support team or responding to surveys.

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain our services;
• Process transactions and manage subscriptions;
• Improve, personalize, and expand our platform and features;
• Communicate with you about updates, security alerts, and support requests;
• Monitor usage patterns to detect, prevent, and address technical issues or fraudulent activity;
• Comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognize your browser, remember preferences, and analyze site traffic. You can control cookie settings through your browser preferences; disabling certain cookies may limit functionality of our services.

6. How We Share Information

We do not sell personal information. We may share information with:

• Service providers: third parties who perform functions on our behalf, such as hosting, payment processing, and analytics.
• Legal and compliance purposes: when required by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and the purpose for which it was collected.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on where you access our services, your information may be transferred to and processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as the right to object to certain processing or to request data portability. To exercise these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated effective date.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.